Frequently Asked Questions

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Account, deposits & withdrawals

You can reach us 24/7 via live chat on the website or app, or through our Telegram channel. Our Filipino support team typically replies within 2 minutes.

The minimum deposit is ₱100, and the minimum withdrawal is ₱300. We support GCash, Maya, GrabPay, bank transfer, 7-Eleven, and USDT.

Most e-wallet withdrawals are processed within 15 minutes. Bank transfers may take up to 1 hour, depending on the bank's cut-off.

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Games & promotions

Yes! Verified members get a ₱1,000 birthday bonus. Just message our support team within 7 days of your birthday to claim it.

Absolutely. Jiliall is fully mobile-optimized, and you can also download our Android app for faster access and exclusive app-only promos.

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